You may returns products purchased from this website only if the products:

  • Do not meet your expectations; or
  • Are damaged or defective.
All returns must be made within fourteen (14) days of our sending the products to you.

To arrange a return of any products, please email the following details to
orders@dechabre.com.au:
  • Your name;
  • Your phone number;
  • The order number;
  • The products you wish to return;
  • The reason you wish to return the products;
  • Whether you require a replacement, refund or credit.
We will then be in contact with you to arrange the return of the products.

Upon receiving the returned products from you, we will process the replacement, refund or credit.

Please note that this policy only applies to purchased made through our website.  Our retail stockists are independent and have their own return policies.